Order fulfillment for eCommerce businesses ready to scale
ShipMonk integrates with your sales channels to make shipping and fulfillment stress-free, so you can focus on scalable growth.
Our Mission
From our inception in 2014, ShipMonk has operated with a singular guiding principle: to help small and medium sized businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses.
Put simply, we help eCommerce companies stress less and grow more.
HOW IT WORKS
Fulfillment looks and feels complicated, but ShipMonk makes it easy. We created a step-by-step illustration to show you just how easy it can be.
You focus on marketing and selling your products – we’ll handle the rest. Through our custom API integrations, our software will sync directly with your online shopping cart to automatically import orders. From there we’ll pick, pack, and ship each order without hesitation or delay. The best part is that our process is customizable and completely scalable, so no matter how fast you grow, you’re guaranteed to get the same great service for every single order.
4-in-1 Cloud-Based Software
Inventory management
With ShipMonk’s inventory portal, you can kiss your cumbersome spreadsheets goodbye. Track inventory levels across multiple sales channels, identify your best selling SKUs, blacklist old SKUs, receive low stock alerts, and more. ShipMonk’s inventory system will give you complete visibility and control of your inventory.
Shipping discounts
Shipping costs are the #1 reason for shopping cart abandonment. If you want to compete in the eCommerce space, you’re going to need to have the best shipping rates possible.
Customer support
When it comes to logistics, the reality is not if something happens, it’s when. There are instances out of our control, but we believe in timely and thorough support when it comes to servicing our accounts. All of our Happiness Engineers are located within our warehouses, so if something does happen they will spring out of their chair and ensure it’s taken care of.
Warehouse management
ShipMonk’s software is comparable to an iceberg where 90% of its mass is below the surface. Our entire operation is powered through our proprietary software, so we have full control over the features that benefit your business. What you can see is the ability to manage inventory across multiple warehouses, fulfill orders based on predefined assignment logics, request special projects, and much more.
