Palm Beach Tech AssociationPalm Beach Tech Association

By Nancy Dahlberg

HQ: West Palm Beach; offices in Dallas. Ukraine and India
Business: A boutique digital consulting firm that builds custom software, websites
and RPA solutions.
CEO: Mark Landry
No. of employees: Over 120

 

In Arrow Digital’s West Palm Beach offices off Clematis Street, the company’s core values hang proudly on the walls. One of the first ones that a visitor sees: “We Make Our Moms Proud.”

Below the large letters, employees busily create software solutions for their customers and bounce ideas off one another while a couple of them take a break at the ping-pong table.

Teamwork is critical at Arrow Digital, a boutique digital consulting firm, and it’s why the company’s core values such as “We’re A Family,” “We’re a Teaching Hospital” and “We Know That ‘Good Enough’ Isn’t” are so important, said Robert Wells, VP of strategy.

Arrow Digital

Ryan Morgan, Founder of Arrow Digital

Arrow was founded in 2005 by Ryan Morgan, and in 2007 he joined with Raul Rodila to grow the company. Now, under the direction of the two managing partners, CEO Mark Landry and an experienced leadership team, the company has more than 120 employees servicing customers such as Cracker Barrel, Hilton, GL Homes, NASCAR and a large global financial services client.

After understanding and strategically mapping out a customer’s business goals, Arrow Digital designs a customer experience and creates custom applications and large-scale websites that enable the customer to reach its goals. As the digital revolution has gained steam, Arrow launched emerging technology and services practices in Robotic Process Automation (RPA), Cloud Enablement, Digital Experience, User Experience and Data Analytics. Much of all this is facilitated by Arrow’s project governance program.

“Over its 12+ year history, the company has developed a deep library of IP for methodologies, governance and delivery. The company has doubled in revenue and size every two years since its inception in 2005 and was highlighted as one of the INC 5000 fastest growing companies in 2015,” said Wells, who joined Arrow in 2015. “Our biggest competitive advantage is our highly skilled people and a unified commitment to quality.”

On tap for 2018: Scaling the business and driving more growth to its RPA practice. Longer term, “we will continue to build our practice areas and innovate as new relevant technology and business needs arise,” Wells said.

Arrow Digital

Robert Wells, VP of Stategy

To be sure, growing a tech company in Palm Beach County was difficult early on. “But with Palm Beach Tech and the resurgence of entrepreneurs, technology and innovation, it has made it easier. There is more buzz here now,” Wells said.

To keep nurturing the tech industry, Wells believes there should be a strategic focus at the county level to grow the talent pool. “With our dynamic growth, we have definitely helped bring people from other states here, that’s for sure.“

Arrow Digital’s reputation and company culture are attractors: It’s on Clematis, offers flex time, hosts events and even has a Fun Committee, Wells said. “We encourage our people to be a part of the community.”

That includes inspiring young entrepreneurs at Place of Hope and helping Palm Beach Atlantic with their business plan competition. Morgan invests in startups through New World Angels. Wells is a mentor for #MadeInPBC. Arrow manager Jeremy Lawson runs the Palm Beach Java Script Meetup that has grown from 20 people to 700-plus and also coordinates the Palm Beach Tech Hackathon for the STEM Council. Said Wells, “We’re all trying to give back.”

Nancy Dahlberg

Nancy Dahlberg

I am a writer, editor and a leader with extensive media experience and a passion for journalism and serving the community. Most of my career has been spent with the Miami Herald in business news, and my expertise is writing about entrepreneurs. I'm also good at research and project planning. I enjoy running community-focused projects and utilizing social media. Contact me at ndahlbergbiz@gmail.com.
Nancy Dahlberg

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